Privacy Policy
Last updated: November 2025
Welcome to Chuka Live (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform at www.chukalive.com and through our mobile app.
1. Information We Collect
- Email address
- Full name
- Optional phone number
- Profile picture
- Data from Google Login (if you sign in with Google)
2. How We Collect Information
We collect information when you register manually or via Google login. If you connect your Google account, we only access basic profile data (name, email, and profile picture) with your permission. We may also store any details you voluntarily provide within your profile.
3. Use of Information
We use your information to:
- Provide and personalize your experience on Chuka Live
- Send notifications related to events, posts, and activities
- Enable communication in the community marketplace, jobs, and forums
- Support password resets, authentication, and security processes
4. Third-Party Services
We use the following third-party services to improve our app experience:
- Google OAuth – for secure Google login
- Gmail API – for sending account-related emails
5. Sharing of Information
We do not sell, rent, or trade your personal information. Your data may be shared only when required by law or to protect the security of our users and services.
6. Data Retention and Security
We keep your data only for as long as your account is active. When you delete your account, your information is permanently removed from our servers.
7. User-Generated Content
Chuka Live allows users to share content such as posts, listings, and announcements. Content you share may be visible to other users within the community.
8. Analytics and Advertising
We currently do not use analytics or advertising tools. We may add them in the future and will update this policy accordingly.
9. Your Rights
You can request to access, correct, or delete your data at any time by contacting us through the email below.
Account Deletion
You have the right to request the permanent deletion of your Chuka Live account and all associated personal data. To delete your account, please use the following link:
Please note that this action is irreversible. Once your account is deleted, all your profile information, posts, comments, and other data will be permanently removed from our servers.
If you have any issues accessing the deletion page, please contact our support team using this email.
10. Contact Information
If you have questions or concerns about this Privacy Policy, contact us at:
- Organization: Chuka Live
- Email: [email protected]
- Website: www.chukalive.com
- Location: Chuka, Tharaka Nithi County, Kenya
By using Chuka Live, you agree to this Privacy Policy.